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Transfer A Call
How To Transfer a Call
Warm Transfer
A 'warm' transfer allows you to speak with the recipient of the transfer before connecting the staff member to the caller.
Press
Xfer
-> Dial the destination extension and brief the staff member on the call -> Press
Xfer
to connect the caller.
Cold Transfer
A 'cold' transfer simply transfers the call to the destination extension.
Press
Xfer
-> Dial extension -> Press
Xfer
immediately.
Voicemail Transfer
A 'Voicemail' transfer connects the caller to the destination voice mailbox.
Press
Xfer
->
Star (*)
and the extension number -> Press
Xfer
immediately.
phone system
Creation date:
2019-09-02 5:56 p.m.
Updated:
2019-09-02 5:56 p.m.