Setting up your Voicemail for the First Time

How To Set Up Your Voicemail

• Dial *97 or press your Voicemail button to access your mailbox.
  • If you are accessing your voicemail remotely, dial your extension and press * during your greeting.

• You will be prompted for your password. At this point, enter your default password that was given to you.
  • If you don't know your password, please open a ticket with our Technical Support team.

• Once logged in, the system will tell you how many messages you have.

• Press 0 for mailbox options.

• Press 1 to record your Unavailable Message.
  • This is the message callers will hear if you are not at your desk and/or did not answer with your mobile phone.
  • Press 1 to accept.
  • Press 2 to listen to it.
  • Press 3 to re-record your message.

• Press 2 to record your busy message.
  • This is the message callers will hear if you are on another call or if you press reject on your phone.
  • Press 1 to accept.
  • Press 2 to listen to it.
  • Press 3 to re-record your message.

• Press 3 to record your name
  • This is the name callers will hear when they go through the company directory.
  • Press 1 to accept.
  • Press 2 to listen to it.
  • Press 3 to re-record your name.

• Press 5 to change your password.