How to setup a Softphone
- Have VPN access to your office network OR be connected to the LAN.
- Know your Phone Server IP address.
- Know your Extension, Username & Password.
- Ensure that your extension has been authorized by BoltonSmith for Softphone use.
- If you have any questions or require further support, please contact Technical Support.
- When opening the ticket, please provide us with your Extension Number.
How To Set Up a Softphone for your Mac
- Start by downloading X-Lite for Mac.
- Once the program has been installed, open X-Lite 4.
- Click X-Lite 4 in the top menu bar between the "Apple" and "Edit" and go to Preferences.
- Click Accounts and edit the first account in the list by double-clicking.
- Account Name: BoltonSmith.
- Use For: Call.
- General:
- User ID: Your Extension.
- Domain: Your Server.
- Password: Your Password.
- Display Name: Your Name.
- Authorization Name: Your Extension.
- Press OK and it should login.
- If you have any questions or require further support, please contact Technical Support.
How To Set Up a Softphone for your Windows
- Start by downloading X-Lite for Windows.
- Once the program has been installed, open X-Lite 4.
- Click Softphone -> Account Settings.
- Account:
- User ID: Your Extension.
- Domain: Your Server.
- Password: Your Password.
- Display Name: Your Name.
- Authorization Name: Your Extension.
- Press OK and it should login.
- If you have any questions or require further support, please contact Technical Support.